Fiat and KIA have announced plans to sell cars in the Metaverse using ChatGPT, an OpenAI-launched chatbot. The virtual assistants will answer customers’ questions, with an actual sales consultant popping up depending on the complexity of the question. Fiat and KIA share the idea of allowing customers to take a virtual tour of the showrooms and ask questions about the cars. The interactive virtual assistants will gladly assist them. The companies plan to expand the virtual space with their presence.
Fiat and KIA’s Metaverse Project
Fiat and KIA have launched a project to sell cars in the Metaverse using ChatGPT. The companies plan to provide virtual tours of showrooms and allow customers to ask questions about the cars. The virtual assistants will assist them, and an actual sales consultant will pop up depending on the complexity of the question. Fiat has named its virtual assistant Fiat Genious, while KIA has yet to reveal that detail. The companies plan to expand the project in international regions depending on its success.
Metaverse’s Expansion and Utility
Metaverse is expanding in terms of utility and community. Fiat and KIA are among the companies adopting Metaverse to sell cars using ChatGPT. The virtual assistants will assist customers, with an actual sales consultant popping up depending on the complexity of the question. The companies plan to expand the virtual space with their presence, and the success of the project will determine its expansion in international regions. The adoption of Metaverse across the world by different industries proves that there is a lot more for it to explore and offer to the world.